Privacy Policy

Privacy Policy

Introduction

Welcome to https://roof-dent-repair.collision-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of your information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Privacy Act (UCPA), Connecticut Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to, our official website at https://roof-dent-repair.collision-talk.com, mobile applications, online services, and any other digital platforms owned or operated by Roof Dent Repair (referred to as “we,” “us,” or “our” henceforth). It is important to emphasize that this policy does not extend to third-party websites, applications, or services linked from our platform, which have their own privacy policies governing data collection and use.

Processing Activities

This document outlines our practices regarding the following interactions:

  • Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your personal information to provide access and enable personalized features.
  • Website Visitors: If you visit our websites, we may gather data about your interaction with our content, including page views, clickstreams, and other behavioral patterns.
  • Communication: We may reach out to you via various communication channels (emails, calls, SMS/texts) for transactional purposes, marketing initiatives, or to seek feedback on our services, always in compliance with applicable privacy laws.

Personal Data Collection

We collect a wide range of personal data, including but not limited to:

  • Account Details: This includes user names, passwords, and account registration information.
  • Payment Information: We process payment details, such as cardholder name, credit/debit card numbers, expiration dates, CVV codes, for secure transactions.
  • Financial Records: We may retain records of financial transactions conducted through our platform.
  • Purchase History: Data related to products or services purchased from us, including order numbers and purchase amounts.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to deliver personalized content and ads.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback and Reviews: Any comments, reviews, or ratings you provide to enhance our services.
  • Social Media Profiles: If you choose to log in through social media accounts, we may access certain personal information from those platforms (with your consent).
  • Product Interaction: Details about the products you view, search for, or purchase on our website.

We collect this data through various methods, including direct user input, automated tracking technologies (such as cookies and similar technologies), and third-party service providers.

Cookies and Similar Technologies

We utilize cookies, a common practice in online services, to enhance your experience and gather analytics. Cookies can be categorized into:

  • Strictly Necessary: These ensure basic functions of our website, such as secure login.
  • Preference: They allow us to remember your preferences for a personalized experience.
  • Analytics: Used to track user behavior on our sites, providing insights for service improvements.

Users can manage their cookie preferences through our Cookie Manager tool.

Data Retention and Deletion

We are committed to retaining personal data only for as long as necessary for the purposes specified in this policy or required by law. Once the purpose is fulfilled, we will securely delete or anonymize your data from our systems.

Security Measures

Roof Dent Repair implements robust security procedures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encrypted Communication: We use encryption protocols to safeguard data during transmission.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal information from them.

Your Rights (Dependent on Location)

The privacy laws in various jurisdictions grant individuals specific rights regarding their personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You can ask us to rectify inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your data.
  • Restriction: You might have the right to restrict the processing of your data under specific circumstances.
  • Data Portability: This allows you to receive a copy of your personal data in a structured format.
  • Objection: You can object to certain uses of your data, including direct marketing.
  • Non-Discrimination: Laws may prohibit discrimination based on your privacy choices.
  • Appeals/Complaints: You have the right to file appeals or complaints with relevant supervisory authorities.

To exercise any of these rights, please contact our Privacy Team using the details provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be published on this page, and we encourage users to review it periodically for updates.

Contact Information

For any questions regarding privacy, data security, or to exercise your rights under applicable laws, please contact us: